osTicket Information
Hi all, I have set my WTS to run the batch file to fetch mail every 1 minute and it will cause this error. Any advise on the time I should set the WTS to or to remove this error from the source code? thanks
PaveNess
That simply means there are 4 emails in the configured Mail Folder that cannot be processed by the system. You must login to the mailbox and remove the un-processable mail manually.
Cheers.
KevinTheJedi so if the email has already been fetched do I need to remove it?
Nope, the errors should stop then. Could be a temporary issue that was later resolved.
KevinTheJedi What could be the Mails that are Unprocessable?
There’s no telling as there are various reasons such as malformed emails, malformed headers, server issues, corrupted emails, etc.
KevinTheJedi alright thanks!
