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osTicket Information
Hi all, I have set my WTS to run the batch file to fetch mail every 1 minute and it will cause this error.
Any advise on the time I should set the WTS to or to remove this error from the source code? thanks
Mail Fetcher Error
That simply means there are 4 emails in the configured Mail Folder that cannot be processed by the system. You must login to the mailbox and remove the un-processable mail manually.
Cheers.
KevinTheJedi so if the email has already been fetched do I need to remove it?
Nope, the errors should stop then. Could be a temporary issue that was later resolved.
Cheers.
KevinTheJedi What could be the Mails that are Unprocessable?
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There’s no telling as there are various reasons such as malformed emails, malformed headers, server issues, corrupted emails, etc.
Cheers.
KevinTheJedi alright thanks!