Hi folks,

I have a basic upgrade question. We are currently on v1.7.0 and looking to update to v1.7.1. The upgrade process seems straight forward except one issue - we have customized the text and some graphics in our Osticket index and open ticket pages (index.php and open.php). If I follow the instructions listed in the wiki, these changes will be overwritten when I copy the new 1.7.1 files into my OST directory. The simple solution is not to copy these files over, but then I will have a mix of v1.7.0 and v1.7.1 PHP files... not sure if that will create a problem.

Any advice on how to handle this?

in a word: diff.

You will need to make the changes again. Often the index.php only sustains minimal changes between versions (and even less between sub versions) so you may find that they changes you have to make are very minimal. You can run diff to compare the two files to see what actually changed and may be able to just copy and paste to fix it.

13 days later

makes sense

Ok, that's what I was thinking... Thanks for the response.

Mark

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