Ticket Print PDF Square Character

saaaon

departemt with arabic name in print tickets like square character instead of arabic name

KevinTheJedi

Post a screenshot of Admin Panel > Dashboard > Information. Usually this means mPDF doesn’t have the proper Arabic TTFonts. We addressed this quite a while ago with:

https://github.com/osTicket/osTicket/pull/6483

Cheers.

saaaon

KevinTheJedi

saaaon

Please check your include/mpdf/vendor/mpdf/mpdf/ttfonts/ directory and ensure you have all the files listed in the link below:

https://github.com/osTicket/osTicket/tree/develop/include/mpdf/vendor/mpdf/mpdf/ttfonts

Cheers.

saaaon

yes, folder ttfonts exist with all files as https://github.com/osTicket/osTicket/tree/develop/include/mpdf/vendor/mpdf/mpdf/ttfonts

KevinTheJedi

saaaon

That’s very strange. You’ll have to post the content so we can try to test.

Cheers.

saaaon

finaly it's work , i dnot know know how , but i simply remove all fonts from FontVariable.php except this

		'fontdata' => [
			
			/* Arabic fonts */
			"xbriyaz" => [
				'R' => "XB Riyaz.ttf",
				'B' => "XB RiyazBd.ttf",
				'I' => "XB RiyazIt.ttf",
				'BI' => "XB RiyazBdIt.ttf",
				'useOTL' => 0xFF,
				'useKashida' => 75,
			],
			
		],