Supported HTTP Methods os tickets

carlkaz

hi, i'm a student i'm trying to create a task management system and i'm using the osticket for tasks.
i read that the api only support tickets creation? does it mean it doesn't have restful API?

KevinTheJedi

carlkaz

Correct, the API in the current (legacy) codebase is very basic and limited to only Ticket creation + running Cron. We are currently rewriting the entire software and labeling it v2.0. This new version will have a fully RESTful API however the current (legacy) codebase will never receive such an API.

If you are looking for such functionality in the current codebase you’ll have to write your own scripts.

Cheers.

carlkaz

KevinTheJedi hi sorry for asking again. does it support CRUD or if you have any other ticket system that can use both CRUD and REST. sorry i'm rushing

KevinTheJedi

carlkaz

We have CRUD functionality but it’s not API-based; meaning you have to make such changes in the UI. We don’t have any RESTful API as it stands.

Cheers.