I tried to upgrade the version to 1.18.1 so I also upgraded the php version to 8.2 as required. The result was that I could not login either as a local user or through ldap.I then installed php version 8.1 but with the same results.
Does anyone know why this is happening?
I am sending you the log file.
PS I finally ended up upgrading to 1.17.5 with php 8.0
[03-Nov-2023 09:23:53 UTC] PHP Fatal error: Uncaught Error: Call to undefined method PEAR_Error::getValue() in phar:///var/www/osTicket/upload/include/plugins/auth-ldap.phar/authentication.php:265
Stack trace:
#0 phar:///var/www/osTicket/upload/include/plugins/auth-ldap.phar/authentication.php(193): LDAPAuthentication->getSchema()
#1 phar:///var/www/osTicket/upload/include/plugins/auth-ldap.phar/authentication.php(430): LDAPAuthentication->authenticate()
#2 /var/www/osTicket/upload/include/class.auth.php(341): StaffLDAPAuthentication->authenticate()
#3 /var/www/osTicket/upload/scp/login.php(71): AuthenticationBackend::process()
#4 {main}
thrown in phar:///var/www/osTicket/upload/include/plugins/auth-ldap.phar/authentication.php on line 265