Hi there,
I've followed the OAuth2 Google guide exactly and I have got emails working via OAuth2 but I can't seem to get Agent/User login to work. I have tried by creating Users and Agents in the backend first and tried without there being users. The Google pop-up window appears but then I get a forbidden error at the end. I can't seem to track down if this is related to the Cloud Console or if this is osTicket side.

The website is support.roundtablepost.co.uk and the OAuth2 profile is set to External. The URI matches 100% and I've re-done the process a few times carefully following the steps to make sure I make no mistakes. Users is set to public registration.

I use OAuth2 for a few different products and, as I say, I've got it working fine for emails so I'm a little bit stuck.

Please do prompt me if you need any specifics or would like access to take a look at anything.

Many thanks,
Jack

  • KevinTheJedi replied to this.

  • jackjonescolour

    If you get that error then you likely have something on your webserver blocking the request. If you use a hosting provider please reach out to them to see if they have any security rules, etc. blocking the request. 403 Forbidden means the webserver is simply refusing the request and this is almost always due to some rules on the webserver or hosting provider.

    Cheers.

      jackjonescolour

      If you get that error then you likely have something on your webserver blocking the request. If you use a hosting provider please reach out to them to see if they have any security rules, etc. blocking the request. 403 Forbidden means the webserver is simply refusing the request and this is almost always due to some rules on the webserver or hosting provider.

      Cheers.

        Thank you so much for your reply Kevin. This was the issue and it is now resolved. Really appreciate you pointing me in the right direction!

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