Javascript error - Uncaught SyntaxError: Unexpected token '}'

dwijadas

Hi,

Version osTicket (v1.11), I am helping someone to upgrade this. Currently, they are facing this error. I cant figure out. It cant be some code issue. I suspect due to PHP version or any configuration-related issue. php 7.4 is used here.

jb.overflow.menu.js?d4e240b:232 Uncaught SyntaxError: Unexpected token '}' (at jb.overflow.menu.js?d4e240b:232:2624)
fabric.min.js?d4e240b:8 Uncaught SyntaxError: Unexpected token '}' (at fabric.min.js?d4e240b:8:3635)
plugins.php?id=1:177 Uncaught ReferenceError: getConfig is not defined
at plugins.php?id=1:177:5
(anonymous) @ plugins.php?id=1:177
jquery-3.3.1.min.js?d4e240b:3 Uncaught SyntaxError: Unexpected token '}' (at jquery-3.3.1.min.js?d4e240b:3:2624)
settings.php:889 Uncaught ReferenceError: $ is not defined
at settings.php:889:1
(anonymous) @ settings.php:889
settings.php:1019 Uncaught ReferenceError: $ is not defined
at settings.php:1019:1
(anonymous) @ settings.php:1019
jquery.pjax.js?d4e240b:899 Uncaught SyntaxError: Unexpected token '}' (at jquery.pjax.js?d4e240b:899:2624)
bootstrap-typeahead.js?d4e240b:365 Uncaught SyntaxError: Unexpected token '}' (at bootstrap-typeahead.js?d4e240b:365:2624)

KevinTheJedi

dwijadas

Have you updated the code yet? v1.11 did not support PHP 7.4 so that will not work. Also, you will need PHP 8.1-8.2 for the latest version of osTicket (v1.18).

Cheers.

dwijadas

I haven't updated the code. Since I think updating to the latest might break, I wanted to make sure I could view all settings page. Since the existing installation is breaking, the code is still old. I want resolve the issue with old version before I migrate. What is the recommended version of php version for osTicket (v1.11) ?

KevinTheJedi

dwijadas

I think 5.6-7.0 but can’t remember off the top of my head.

Cheers.