osTicket 1.18.0
Selfhosted Debian12 on esxi7
10.11.3-MariaDB-1
I have another question: is it possible to include custom variables in the overview of a user (when viewed as an agent).
The background is that we want to keep track of a user's equipment, preferrably as information attached to the user.
So I changed the "contact information" form to include a selection list for equipment.
Now I want to change this view to include said equipment data.
Is this possible via the UI/Forms or do I need to touch the php?
