Date and Time Type on Form only able to read "YY" not "YYYY"

Faulkner0232

Scenario:

User drafts a ticket using a form with the "Date and Time" type
If the user types "09/06/2023" it will display correctly, but then when they go to submit the ticket, the date changes to 09/06/2020 because that field is only accepting a format of MM/DD/YY (the 20 of 2023)

Can this be changed somehow to accept both cases where a user types "09/06/23" or "09/06/2023" (YY or YYYY)

Or at a minimum can it even be restricted so that is has to be typed as 09/06/23? Help!

KevinTheJedi

Faulkner0232

You need to adjust your Admin Panel > Settings > System > Date and Time Options > Date and Time Format settings. If it's set to "Use locale defaults" then change it to Advanced and make sure you update the Date Format and Date and Time Format so they include yyyy; then it will accept both formats.

Cheers.

Faulkner0232

Wonderful! That did the trick, I appreciate your response very much.