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I successfully installed osticket application but I am unable to open configurations
How can solve this
Can't open email configuration popup
What webserver are you using? Have you checked your logs (general server logs, webserver error logs, PHP error logs, MySQL/MariaDB error logs, osTicket System Logs, Browser Console logs, etc.) for any related errors?
Cheers.
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This is browser console log
Unable to open system logs using OSTicket system log
I have checked other logs it has not errors
You didn't answer my question:
What webserver are you using?
Also, the Port for IMAP is typically 993. 587 is an SMTP Port.
Cheers.
KevinTheJedi Oh Sorry I am using nginx webserver. And I give 993 as IMAP port but not coming any popup window for configuration email.
Ah, please read the requirements for osTicket. NGINX is not supported out of the box. It’d be best to switch to a supported webserver like Apache. If you have to stick with NGINX you’ll need to search online for NGINX recipes/rules to use.
Cheers.
Is there any method install OSTicket in nginx? Because server already running NGINX for most of applications. Therefor can you provide a best solution for running this?
There is a standard NGINX recipe on NGINX's website (simply google "nginx osticket"). If you are going to use the OAuth2 plugin then you can search through previous Forum posts where the NGINX rules for that have been linked.
Cheers.