This image is stored in S3 but saying the S3 class can’t be found. Do you still have this plugin installed/enabled/configured?
Cheers.
Cant able to Print the Ticket (Which has Image inserted)
KevinTheJedi Yes, Plugin Installed, Configured and enabled.
What version of osTicket are you running? When was the last time you updated the S3 plugin?
Cheers.
KevinTheJedi Am using osticket-1.18. And its downloaded on 07/28/2023.
KevinTheJedi Am using PHP-8.2.4, Apache in Windows 11 Machine,
Maybe try downloading the latest version of the plugin and re-installing it? It seems the phar is either corrupt or has permission issues or something as it can’t find the class that should exist.
Cheers.
KevinTheJedi After the Latest 'Attachment S3' Plugin download and Installed, still am getting the same error and cant able to print the ticket. How can I solve the issue.
Is there any S3 Bucket permission issue?
No this is a PHP/server issue (ie. Class not found). The class is included in the plugin files so there is no reason for it not to work. Do you see any other errors? Are you using a shared host?
Cheers.
Maybe it's because I am using an older version, but that info page looks like it has some customization on it. Are there any mods, UI or otherwise installed?
Daedalus01 You are correct, they have a 3rd party theme installed.
sundarpandi70 You will need to remove any mods/customizations/etc. and retest. We can't assist with modified installs.
Cheers.
- Best Answerset by sundarpandi70
@KevinTheJedi Thanks for the reply, Issue solved.
After done following changes in C:\xampp\htdocs\osTicket\upload\include\class.pdf.php, now the Print ticket working fine,
Thanks,