I just upgraded my PHP to 8.0.x and osTicket to 1.17.x. When I tried to create ticket, after I fill the form and click the create ticket below the form, error 500 occured.
w_a
You need to look at your logs (general server logs, webserver error logs, PHP error logs, MySQL/MariaDB error logs, osTicket System Logs, Browser Console logs, etc.) for any related errors.
Cheers.
I am the same error: 500 page not found when i did create ticket i has my error.log: [Thu Mar 21 13:45:51.912778 2024] [php:error] [pid 2755] [client 10.0.4.238:42402] PHP Fatal error: Uncaught ObjectNotUnique: One object was expected; however multiple objects in the database matched the query. In fact, there are 9 matching objects. in /var/www/html/osticket/upload/include/class.orm.php:1364\nStack trace:\n#0 /var/www/html/osticket/upload/include/class.orm.php(606): QuerySet->one()\n#1 /var/www/html/osticket/upload/include/class.client.php(132): VerySimpleModel::lookup()\n#2 /var/www/html/osticket/upload/include/class.ticket.php(4191): TicketUser::lookupByEmail()\n#3 /var/www/html/osticket/upload/open.php(45): Ticket::create()\n#4 {main}\n thrown in /var/www/html/osticket/upload/include/class.orm.php on line 1364, referer: http://10.0.4.251/open.php
manchox
You would need to start your own discussion with your own environment details and a clear description of your issue.
