I have a problem with attachments, when I download an image that I have saved to the filesystem via plugin it gives me the error below
tnx for help Matteo
matteogae
You will need to check your logs (general server logs, webserver error logs, PHP error logs, MySQL/MariaDB error logs, osTicket System Logs, Browser Console logs, etc.) for any related errors.
Cheers.
php error logs: [22-Aug-2023 07:19:05 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'php_xmlrpc.dll' (tried: C:\Program Files (x86)\PHP\ext\php_xmlrpc.dll (The specified module could not be found), C:\Program Files (x86)\PHP\ext\php_php_xmlrpc.dll.dll (The specified module could not be found)) in Unknown on line 0 [22-Aug-2023 07:19:08 UTC] PHP Warning: PHP Startup: Invalid library (appears to be a Zend Extension, try loading using zend_extension=php_opcache.dll from php.ini) in Unknown on line 0 [22-Aug-2023 07:19:11 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'php_xmlrpc.dll' (tried: C:\Program Files (x86)\PHP\ext\php_xmlrpc.dll (The specified module could not be found), C:\Program Files (x86)\PHP\ext\php_php_xmlrpc.dll.dll (The specified module could not be found)) in Unknown on line 0 [22-Aug-2023 07:19:11 UTC] PHP Warning: PHP Startup: Invalid library (appears to be a Zend Extension, try loading using zend_extension=php_opcache.dll from php.ini) in Unknown on line 0 Console error: Tracking Prevention blocked access to storage for http://www.gravatar.com/avatar/144faf557cfc3202658a8dec07e2d013?s=80&d=mm. tickets.php:1 The file at 'http://assistenza/file.php?key=ds_qayvfz2ze1o1k5s2xwiexzjagq3yq&expires=1692748800&signature=bbe50d90ae6b89f17979ee345d3d1ccd42b874d0' was loaded over an insecure connection. This file should be served over HTTPS. OSTICKET log error: nothing MSQL log: nothing
Installed osticket version 18 and it's fixed
