How to add another column for SLA Plan?

rsya · Jul 18, 2023

Hi, I just want to know is there anyway that I can add another column for SLA Plan?

Because in the customize column dropdown don't have for SLA Plan.

Please help,
Thank you.

KevinTheJedi · Jul 18, 2023

Can you please be a little more specific and possibly provide screenshots?

Cheers.

rsya · Jul 19, 2023

Yes of course,

Here are the screenshot for customize column but in dropdown menu dont have option SLA Plan.

Basically, I want to add SLA Plan column like in the screenshot below -

So, is there anything I could do?

KevinTheJedi · Jul 19, 2023

Here is the documentation for Custom Queues and Columns:

Cheers.