Hey guys,
How to link a list of items to a ticket? Does any table do this?
I need to get a list of items associated with the ticket to show it on a dashboard.
Thanks!
Ticket x Item List
KevinTheJedi added the osTicket 1.18.x (Stable) General Discussions tags and removed the osTicket Latest News tags.
Go to Admin Panel > Manage > Lists to create a List. Then you have to attach the List to either the Ticket Details Form or to a specific Custom Form (Admin Panel > Manage > Forms). If you add it to the Ticket Details Form it will be available on all Tickets.
Cheers.
KevinTheJedi thank you, but I need to know about that at the table level. Wich table links a list item with a ticket?
- Best Answerset by ntozier
Database ERDs are available here:
Cheers.