Need to configure public user registration in such a manner that the email of only single permitted domain is allowed for registration example the domain "@yesdomain.com" is only accepted as valid email domain for user registration before submitting any ticket.
osTicket-v1.15.6. User Registration from a single email domain only
- Best Answerset by KevinTheJedi
Go to Admin Panel > Manage > Forms, click the Contact Information Form, click Config next to Email Address, set the Validator to Regex, add /^[^@]+@gmail\.com$/
as the regex (updating gmail\.com
with whatever their email domain is; yes, the \.
is very important in regex), add a custom Validation Error (if needed), and click Save. This will only allow Users with the email domain of your choosing to register for an account, create tickets, etc.
Cheers.