Folks,
I have just installed osticket under the following Server:
OS: UBUNTU 20.04
DB: MYSQL 8.0.33
PHP: 8.2.7 (all php modules installed as required)
Web Server: APACHE 2.4.41
After the install process, I can access the admin page where it shows the LOGIN screen; (as below)
Whatever you enter as User and passwd, it doesn't work.
I tried HARD to find a solution on this forum, but none of the proposed actions worked.
I was wondering if there is something wrong with my apache or php.
the Point is that I have other web sites working on the same server and same environment. Absolutely no problems at all.
Here the Apache Virtual host, just in case:
`
#OSTICKET
<VirtualHost *:8888>
ServerAdmin contato@mydomain.com.br
ServerName os.mydomain.com.br
ServerAlias os.mydomain.com.br
DocumentRoot /var/www/osticket
DirectoryIndex index.php
ErrorLog ${APACHE_LOG_DIR}/osticket-error.log
CustomLog ${APACHE_LOG_DIR}/osticket-access.log combined
</VirtualHost>
`
Apache Error Log is empty.
Apache access log shows the following:
5.0.0.3 - - [25/Jun/2023:19:40:12 -0300] "GET /assets/font/fontawesome-webfont.woff?v=3.2.1 HTTP/1.1" 304 165 "http://5.0.0.10:8888/css/font-awesome.min.css?8f6c2ec" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36 Edg/114.0.1823.58"
5.0.0.3 - - [25/Jun/2023:19:40:12 -0300] "GET /scp/images/login-headquarters.jpg HTTP/1.1" 304 166 "http://5.0.0.10:8888/scp/css/login.css" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36 Edg/114.0.1823.58"
5.0.0.3 - - [25/Jun/2023:19:40:12 -0300] "GET /js/jquery-ui-1.13.2.custom.min.js?8f6c2ec HTTP/1.1" 200 68004 "http://5.0.0.10:8888/scp/login.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36 Edg/114.0.1823.58"
Any help is very welcome!!!
Thanks
Fabricio.
