Please check my below configuration.
We are unable to attached certain file formats like .dwg , .zip , .exe etc. Find the below screenshot of the error -
Whereas find the below attachment configured -
Please check my below configuration.
We are unable to attached certain file formats like .dwg , .zip , .exe etc. Find the below screenshot of the error -
Whereas find the below attachment configured -
We had the same problem with Windows client (FF, Chrome, Edge).
1.17.3
Restrictions by file type are disabled.
Today I upgraded to 1.17.4 and problem with .zip disappeared.
https://github.com/osTicket/osTicket/commit/b5b9e2b4a6cce480853b673ca700316d9e063efc
Still having issue with .docx.
Cheers.
KevinTheJedi Sorry for delay.
I had to find again the specific windows user having the issue.
He confirmed that there aren't any issues now (tested with different file types).
He confirmed that I remember well :-) but for some unknown reasons the problem with .docx vanished.
Maybe a cached content since we were quickly testing with different browsers.
Thank you again
Cheers