Error 404

tomasdetinis

Hello, I´ve been having problems setting up Osticket. I can access my admin panel and even login, but when I try to create a new ticket, it redirects me to a page with a 404 error.
Hope you can help me, thank you.

KevinTheJedi

tomasdetinis

Check your logs (general server logs, webserver error logs, PHP error logs, MySQL/MariaDB error logs, osTicket System Logs, Browser Console logs, etc.) for any related errors. I will say that if you are logged in as an Agent it should not be bringing you to the client portal for opening tickets. If you are logged in as an Agent and opening a Ticket on behalf of a User the URL should be scp/open.php not open.php.

Cheers.