- Edited
Hi, I'm having trouble displaying the content of some tickets. It shows me like this:
The details of my osticket are:
greetings!
Ticket detail is not shown
Check your logs (general server logs, webserver error logs, PHP error logs, MySQL/MariaDB error logs, osTicket System Logs, Browser Console logs, etc.) for any related errors.
Cheers.
KevinTheJedi thanks for your help, but I do not see any related error in acces_log, error_log and osTicket logs
log.rar
10kB
Then check your PHP error logs, etc. Or you can edit the bootstrap.php file and set display_errors and display_startup_errors to 1 and retest. This should spit any fatal errors out on the screen.
Cheers.
10 days later
Probably want to upgrade also.
Yes, 1.16.x is old and no longer supported. You should upgrade to v1.18 or v1.17.4 and retest. If you still run into the same issue then you need to follow these instructions:
Cheers.