Looks great - I'm running PHP-8.0 and 1..17.3.
How do I download this? I don't see a means to clone it.....

It's erroring out with
Failed opening required 'include/Net/LDAP2.php' (include_path='./:/var/www/html/osticket/upload/include/:/var/www/html/osticket/upload/include/pear/:/var/www/html/osticket/upload/include/plugins/auth-ldap/include')

    Ah, I used the older link. I'll re-install and test. Thank you!

    Well. The new phar file is installed without error, thanks.
    Now, users log in but the application doesn't open - it's returning to a login screen after flashing up a brief "Please wait - it will take a second" window.

    The apache2 error log isn't showing errors, and the access log captures login attempts.
    /var/log/php.....log doesn't show any errors either.

    Any ideas? TIA for any guidance.

    Using v 17.3 and the auth-ldap.phar file you linked to above (says 0.6.2)

      mhayden-dmatrix

      Clear the cache and cookies and try again. Otherwise you'll have to check the User's Auth backend in the db to see if they are locked in to a specific auth method.

      Cheers.

        It authenticates local users but not ldap users.
        Looking in the DB to determine whether or not specific auth methods are locked.

        I don't know what to expect from LDAP with osticket. Should the database autopopulate from ldap? Do I still need to create users?

        Updated PHP to 8.1
        Now it accepts ldap password but after logging in, we get a white screen.
        Making headway, festina lente...thank you

        @KevinTheJedi
        Thank you!
        That was the last bit to get us to the finish line.
        Installed PHP8.1 and made sure to update php-8.1-ldap, and it began working.
        My manager is DELIGHTED.
        Grazie, grazie infinitamente!

        Write a Reply...