Custom Report

Mukund81

Dear All,
I have installed OSticket Version v1.17.3 on Windows machine and below is the detail system detail.
OS : Windows
IIS 10
Data Base : My SQL 8.0
PHP : 8.0.28
Requirement : I want to extract a report which is complete detail of ticket along with resolution notes entered while closing ticket and Last response.

Thanks.

KevinTheJedi

Mukund81

You can Print to PDF. Otherwise you will need to write your own export script to grab the needed data. Here are the ERDs that should help:

https://docs.osticket.com/en/latest/Developer%20Documentation/Database%20ERDs.html

You will be on your own so good luck!

Cheers.