Hi, we have made mistake and setup form incorrectly, and end up we unable to export data from ERP Form. So, we want to transfer ticket data from ERP Form to Ticket Details Form.
We've changed form_id in ost_form_field as suggested in this discussion [https://forum.osticket.com/d/80176-transfer-ticket-data] but why does ERP Form still there and data not stored in Ticket Details Form.
Please advise the best practice we can use. Thank you!