i have made a mistake and have setup the form incorrectly. i want to search the custom fields in advanced option in the ticket list and therefore want to change the forms. ie remove from custom form and add to the details form since i have about 400 data/tickets with the custom form.please let me know map the data from the old form to the new form.where is the table data stored ? __cdata ?rgds
From memory I think that ticket form information is stored in ost_form, ost_form_entry, ost_form_entry_values, ost_form_field.
Neil's answer sounds correct with the tables, you should find all you need in these tables.