How can I change the password of an agent, directly through the database, considering that the system does not send emails.
Best Regards, Leopoldo Cartes
lcartes
You can easily set it from the UI if you have access to that. If not you will have to use a bcrypt generator with 8 round entropy and update the passwd field in the ost_staff table to the hashed value for the affected agent.
passwd
ost_staff
Cheers.
