Hey all,

Whenever I try to select a ticket and transfer it, I just get a blank white box similar to the blank popups I used to get when claiming/assigning a ticket.

Does anyone know which line in class.forms.php this would be? A screenshot of the section of code I need to change would also be mega helpful.

Specs:
osTicket 1.17.2
PHP 8.1.16 (x86)
Windows Server 2022
Windows IIS 10.0

  • KevinTheJedi replied to this.

  • KevinTheJedi Hey Kevin, thanks for the reply. You're everywhere here, huh? Keep doing what you're doing

    Honestly I feel like a bit of a doof because it was another line of code with the similar pull request that the Assign/Claim had and once I added the same bit of code, it was working. I just combed through code and trial/error until it started working.

    Thanks for your time anyway

      WFLimited

      That shouldn’t be an issue. Check your logs (general server logs, webserver error logs, PHP error logs, MySQL/MariaDB error logs, osTicket System Logs, Browser Console logs, etc.) for any related errors.

      Cheers.

          KevinTheJedi Hey Kevin, thanks for the reply. You're everywhere here, huh? Keep doing what you're doing

          Honestly I feel like a bit of a doof because it was another line of code with the similar pull request that the Assign/Claim had and once I added the same bit of code, it was working. I just combed through code and trial/error until it started working.

          Thanks for your time anyway

              WFLimited

              They don't call me a Jedi for nothing! (jk)

              Nice! Glad you got it working! I will set this to resolved.

              Cheers.

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