Thanks,
Here is the content of .eml Stripped on details likes name, IP and emails
I couldn't upload the email as .eml or .txt so will paste in full here
Return-Path: <XXX@XXXXX.XX>
Delivered-To: XXX@XXXXX.XX
Received: from XXX@XXXXX.XX
by XXX.XXXXX.XX with LMTP
id SJX6ABzM3WP/cgAARVxZAA
(envelope-from <XXX@XXXXX.XX>)
for <XXX@XXXXX.XX>; Fri, 03 Feb 2023 22:08:12 -0500
Return-path: <XXX@XXXXX.XX>
Envelope-to: XXX@XXXXX.XX
Delivery-date: Fri, 03 Feb 2023 22:08:12 -0500
Received: from xxx.xxx.xxxmail.yahoo.com ([IP_ADDRESS_HERE]:46546)
by XXX.XXXXX.XX with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256
(Exim 4.96)
(envelope-from <XXX@XXXXX.XX>)
id 1pO8uR-0007bO-2s
for XXX@XXXXX.XX;
Fri, 03 Feb 2023 22:08:11 -0500
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=aol.com; s=a2048; t=1675480048; bh=zSX/zPdj2v6sXXXpxw1pb5aU9vh2DRARp25qojUT5c=; h=Date:From:To:In-Reply-To:References:Subject:From:Subject:Reply-To; b=FlkLHS9SKrDNDkWgCq4+sGD8rkD8wCt3g6lNyN684fdaj327RdVkysRi8CzDpsON7XXXsaECuKtyM6SsNAqUF0IbwO96mtQXFNfJobUnuJwpB+E3R9beYbXgWm0XIkUJSL7aHKLyG67OpN9Z298WkZJpUw0msBx9MvrcIdGvUyU2/k9rkki8eTtn6lSNux5jemaWKStF6ReGK3gb2EXXXFdc/mImYOmcTXy4RZhzsmtTozgxWznYDFFFeWasc2sJsiqtaH0JI/wad6EMv0HIa1jp0VFYW2UqB8eThPzKquKgC1n/uEnUqL6lrLoCUs0wDW9WPzFt1kt0xJASw==
X-SONIC-DKIM-SIGN: v=1; a=rsa-sha256; c=relaxed/relaxed; d=yahoo.com; s=s2048; t=1675480048; bh=9/sts3/Yy0NrXXXX0ULgswdrNsk2eW6HhWqNE7VDl=; h=X-Sonic-MF:Date:From:To:Subject:From:Subject; b=L5tBXsu+KznxMWE40XXXHh1GAyr0BklnR/WkFeh+Dw8Zmp7egKcik+H/WSD6QDJXlehrbjeOkQuV8LzeqFcQ0CVL1TvCUX7ykX3pTFfSRdIE7SdEf7kGUQQJpsVCVZpZjCiu19UPIII4fshIQ1z6GrXDhFlQ7JBzh0UZPaXXXu7aXJHGeWnI24aswB8fZH15vgyOXNV+AURYqzjBa4E+bvVcWkIb6aHfqJ4Mv47pZ/6gEAaEKXXXsyHfa5RTgA4Z9IWqrJr9eEWDv54BDtua/oJ8d1M/CZqe1xRLjmASnei/nkhj5rTkglioRIJ5nf7Op+gLdnMrpR2s30w==
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QSnkxCQ--
X-Sonic-MF: <XXX@XXXXX.XX>
Received: from xxx.xxx.mail.yahoo.com by xxx.xxx.mail.yahoo.com with HTTP; Sat, 4 Feb 2023 03:07:28 +0000
Date: Sat, 4 Feb 2023 03:07:26 +0000 (UTC)
From: "XXX@XXXXX.XX" <XXX@XXXXX.XX>
To: XXXXXXXX <XXX@XXXXX.XX>
Message-ID: <740326428.62318.1675480046085@mail.yahoo.com>
In-Reply-To: <BErcUZb-ty4e1-AAAAAOfdBQDDVAEATTo3lXWo-XXX@XXXXX.XX>
References: <1865847329.1948468.1675443893177@mail.yahoo.com> <BErcUZb-ty4e1-AAAAAOfdBQDDVAEATTo3lXWo-XXX@XXXXX.XX>
Subject: Re: [#364227] Can't log in as administrator
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_Part_62317_1421297315.1675480046084"
X-Mailer: WebService/1.1.21161 AolMailNorrin
Content-Length: 4890
X-Spam-Status: No, score=1.1
X-Spam-Score: 11
X-Spam-Bar: +
X-Ham-Report: Spam detection software, running on the system "XXX.XXXXX.XX",
has NOT identified this incoming email as spam. The original
message has been attached to this so you can view it or label
similar future email. If you have any questions, see
root\@localhost for details.
Content preview: The email for me as administrator is XXX@XXXXX.XX.
I truly do not remember nor can I find a password to log in as xxxxx under
this email. On Friday, February 3, 2023 at 01:58:33 PM [...]
Content analysis details: (1.1 points, 10.0 required)
pts rule name description
---- ---------------------- --------------------------------------------------
0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was
blocked. See
http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block
for more information.
[URIs: xxxxxx.xxx]
-0.0 SPF_PASS SPF: sender matches SPF record
0.2 FREEMAIL_ENVFROM_END_DIGIT Envelope-from freemail username ends
in digit
[XXX@XXXXX.XX]
0.0 FREEMAIL_FROM Sender email is commonly abused enduser mail
provider
[XXX@XXXXX.XX]
0.0 HTML_MESSAGE BODY: HTML included in message
-0.1 DKIM_VALID Message has at least one valid DKIM or DK signature
-0.1 DKIM_VALID_EF Message has a valid DKIM or DK signature from
envelope-from domain
-0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from
author's domain
0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily
valid
1.0 FREEMAIL_REPLY From and body contain different freemails
X-Spam-Flag: NO
------=_Part_62317_1421297315.1675480046084
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: quoted-printable
The email for me as administrator is XXX@XXXXX.XX.=C2=A0 I tru=
ly do not remember nor can I find a password to log in as xxxxxx under this=
email.=C2=A0=C2=A0
On Friday, February 3, 2023 at 01:58:33 PM CST, XXXXXX <XXX@xxx=
xxxxx> wrote: =20
=20
-- Your XXXXXXXXXX support member response --
Hi XXXXX,
=20
Thanks so much for letting us know that you were able to login to purchase=
additional credits.
=20
That is correct, for the username 'xxxxxxx' this is for an xxxxxx accou=
nt with specific permissions set. Only from the main administrator account,=
can additional permissions be given to an xxxxxx account.
=20
When you login to your xxxxxx account, you will see the email address f=
or the main administrator account. Can you please let us know what this ema=
il is and if you have access to that email address? (You will see this in a=
box that has the heading "You are logged in as an xxxxxxxx for:")=20
Please let me know if you have any further questions.=20
Regards,=20
XXXX XXXXX
https://www.XXXXX.XX
---------------------------------------
XXX XXX XXX=20
XXX XXX XXX XXXX
=20
Step by Step User Manual:
https://www.XXX@XXXXX.XX/
Follow us for new feature updates:=20
Twitter: https://twitter.com/XXXXXX
Facebook: https://facebook.com/XXXXXX
=20
------=_Part_62317_1421297315.1675480046084
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: quoted-printable
<html><head></head><body><div class=3D"ydpea6bff2yahoo-style-wrap" style=3D=
"font-family:Tahoma, Arial, Helvetica, sans-serif;font-size:16px;"><div></d=
iv>
<div dir=3D"ltr" data-setdir=3D"false">The email for me as administ=
rator is XXX@XXXXX.XX. I truly do not remember nor can I =
find a password to log in as XXXXXXX under this email. </div><div=
><br></div>
=20
</div><div id=3D"ydp875c96eyahoo_quoted_6168196937" class=3D"ydp875=
c96eyahoo_quoted">
<div style=3D"font-family:'Helvetica Neue', Helvetica, Arial, s=
ans-serif;font-size:13px;color:#26282a;">
=20
<div>
On Friday, February 3, 2023 at 01:58:33 PM CST, xxxx=
xxx <XXX@XXXXX.XX> wrote:
</div>
<div><br></div>
<div><br></div>
<div><div id=3D"ydp875c96eyiv5728154024"><div><div style=3D=
"display:none;">-- Your XXXXXXX support member response --<br clear=3D"=
none"><br clear=3D"none"></div>Hi XXXX,<br clear=3D"none"> <br clear=3D"non=
e"> Thanks so much for letting us know that you were able to login to purch=
ase additional credits.<br clear=3D"none"> <br clear=3D"none"> That is corr=
ect, for the username 'XXXXXX' this is for an xxxxxx account with speci=
fic permissions set. Only from the main administrator account, can addition=
al permissions be given to an xxxxxx account.<br clear=3D"none"> <br cle=
ar=3D"none"> When you login to your xxxxxx account, you will see the ema=
il address for the main administrator account. Can you please let us know w=
hat this email is and if you have access to that email address? (You will s=
ee this in a box that has the heading "You are logged in as an xxxxxx fo=
r:") <div id=3D"ydp875c96eyiv5728154024yqtfd04819" class=3D"ydp875c96eyiv57=
28154024yqt8237209100"><br clear=3D"none"><br clear=3D"none"><p>Please let =
me know if you have any further questions. <br clear=3D"none"><br clear=3D"=
none">Regards, <br clear=3D"none">xxxx xxxxx<br clear=3D"none"><br clea=
r=3D"none"><a shape=3D"rect" href=3D"https://www.XXXXX.XX" rel=3D"no=
follow" target=3D"_blank">https://www.XXXXX.XX</a><br clear=3D"none"=
>---------------------------------------<br clear=3D"none"> xxxxxx=
xxx <br clear=3D"none"> xxx xxx xxx<br clear=3D"none"><br clear=3D"=
none"></p> <br clear=3D"none"><br clear=3D"none"><strong>Step by Step User =
Manual:<br clear=3D"none"></strong> <a shape=3D"rect" href=3D"https://xxx=
xxxxxxxxxxxxxxxxxxxxxxxx/" rel=3D"nofollow" target=3D"_blank">h=
ttps://www.XXXXXXXX.XX/</a><br clear=3D"none"><br=
clear=3D"none"><strong>Follow us for new feature updates: </strong><br cle=
ar=3D"none">Twitter: <a shape=3D"rect" href=3D"https://twitter.com/xxxxx=
xxx" rel=3D"nofollow" target=3D"_blank">https://twitter.com/xxxxxx</a>=
<br clear=3D"none">Facebook: <a shape=3D"rect" href=3D"https://facebook.com=
/xxxxxx" rel=3D"nofollow" target=3D"_blank">https://facebook.com/xxxx=
xxxxxx</a><br clear=3D"none"> </div></div></div></div>
</div>
</div></body></html>
------=_Part_62317_1421297315.1675480046084--