Post reply sectrion not working

ssalehahmed2

Hello,
Just migrated from 1.15 to 1.17 with success but now some of the tickets are not giving us the Post reply and post internal notes section its completely gone but working for other tickets. need some guidance here.
pic2 post reply section is there but in pic 1 there is nothing

KevinTheJedi

ssalehahmed2

You will need to check your logs (general server logs, webserver error logs, PHP error logs, MySQL/MariaDB error logs, osTicket System Logs, Browser Console logs, etc.) for any related errors. Also, please post a screenshot of your Admin Panel > Dashboard > Information page.

Cheers.

ssalehahmed2

KevinTheJedi

ssalehahmed2

Okay, you will need to check your logs.

Cheers.