KevinTheJedi
When I check osTicket System Logs, I found the following error:
DB Error #1062
[INSERT INTO ost_session
SET session_id
= 'h1dc29vtq0r129nc7rs2610lgg', user_ip
= '10.24.11.20', user_agent
= 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.0.0 Safari/537.36', session_expire
= (NOW() + INTERVAL 86400 SECOND), session_updated
= NOW(), session_data
= 'csrf|a:2:{s:5:\"token\";s:40:\"9ff8c4135f510f77d15a52b1756eb81bdf8fa8d6\";s:4:\"time\";i:1675055449;}_auth|a:1:{s:5:\"staff\";N;}'] Duplicate entry 'h1dc29vtq0r129nc7rs2610lgg' for key 'ost_session.PRIMARY'<br /> <br /> ---- Backtrace ----<br /> #0 (root)/include/mysqli.php(207): osTicket->logDBError()<br /> #1 (root)/include/class.orm.php(3482): db_query()<br /> #2 (root)/include/class.orm.php(658): MySqlExecutor->execute()<br /> #3 (root)/include/class.ostsession.php(374): VerySimpleModel->save()<br /> #4 (root)/include/class.ostsession.php(364): DatabaseSessionRecord->save()<br /> #5 (root)/include/class.ostsession.php(547): DatabaseSessionRecord->commit()<br /> #6 (root)/include/class.session.php(348): DatabaseSessionStorageBackend->saveRecord()<br /> #7 (root)/include/class.session.php(281): osTicket\Session\AbstractSessionStorageBackend->update()<br /> #8 [internal function]: osTicket\Session\AbstractSessionHandler->write()<br /> #9 [internal function]: session_write_close()<br /> #10 {main}