Good day,

Can we use variables in the filter action - send email?

    I tried putting the variable for the end user message using the following:

    1. %{ticket.message}

    and

    1. %{message}

    Number 1 is just blank when filter sent the email and number 2 just show the variable and not the end user message. Did I miss something?

      Another question still regarding the filter - send email, can we put multiple email addresses to the send to email filter action?

        tigduwa
        I didn't actually try that myself, but I believe you can try these:
        1) Write multiple addresses separated by semicolon.
        2) Create several instances of 'Send Email' actions with similar body and different destinations.

            2 years later

            Hey guys, I am having the same issue, separating emails with a semi-colon doesn't work.
            And creating 2 email sending actions doesn't work either... it's just replaces everythign to 1 email sending action....

              JuVDC

              The To is parsed using paresAddressList() so in theory you should be able to use comma separated list.

              Cheers.

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