Hi!
I'm not sure if I'm using all the terms right, so if something does not make sense, feel free to say so.
It seems that Office is turning down support for Basic Authentication (I think is called OAuth or OAuth2 isn't it?, basically authenticating through IMAP and POP), basically my OsTicket is unable to read the inbox of my email where it fetches all the emails to convert into tickets, then, move them to another folder. A week ago my current OsTicket (v1.14.2) is unable to read the inbox of my Office365 email.
I've been reading a little bit in the forum and it seems that newer versions can fix that problem, is that right?
If so, upgrading from v1.14.2 to v1.17.2 is possible? or is way to much of a jump and could break something. If so for the second question, is there an specific version that I could update to without breaking the system?
Sorry if the question is way to specific haha.
Thank you all! 🙂

