Email Settings and Options save changes button missing

Neot

Please assist

i am not able to save changes when on the Email Settings and Options page i want to up change the Default System Email. but the is no save button as you can see bellow.

KevinTheJedi

Neot

It sounds like you have some errant SMTP records in your database. You will need to go to the ost_email_account table and delete any records that don’t relate to the records in the ost_email table.

Cheers.

Neot

Hi Kevin

Is it possible for you to share links to how i can achieve this.

Kind regards

KevinTheJedi

Neot

There are no links. You will just need to login to the database, go to the ost_email table, grab all the ids, go to the ost_email_account table, search for WHERE email_id NOT IN(ids_copied_from_email_table), and delete any orphaned records.

Cheers.

Neot

Hi i cant login in

I used all the login in details event created new users

KevinTheJedi

Neot

You will need to contact your hosting provider for further assistance in logging into your database.

Cheers.

Neot

Ok deleted and working.

Now can you help me with why smtp isnt working it gives me this error.

KevinTheJedi

Neot

Again, you will need to contact your hosting provider. It cannot connect to that host and port over TLS it says.

Cheers.

ntozier

@Neot
In your first (and second and third) screen shot:
You should not have Email fetching both enabled and Fetch on Auto-cron.
You also have your default MTA set to use PHP mail function.

In the fourth/fifth/seventh screen shot your hosting provider says that either you are using the wrong credentials or the account is not allowed to log in @localhost

In the sixth screen shot
What settings do you have on the Remote Mailbox tab?
Also uncheck header spoofing.