Hello, I have a problem with the help topics. I create a help topic and disable "ticket issue" and "ticket summary" from the built-in form "ticket details". When I create a ticket as a User with my new help topic I get an HTTP 500 error now.
MelinaPFS
You will need to check your logs for any related errors.
Cheers.
MelinaPFS I create a help topic and disable "ticket issue" and "ticket summary"
I'm not sure how you could have disabled Issue Summary and Issue Details. But they are required.