Please help add a phone number column on the agent panel.
Add Phone number column
Hi Kevin,
I have managed to add a column (Phone), but the Phone column is not populated by phone numbers. Is there anything else I need to do I missed? Thanks
Hi Kevin,
I managed to see the phone now. Thank you for your help.
2 months later
Hi Kevin,
I have a new issue. I have an error "Missing CDATA table on my panel. I recently just updated my forms.
Also, I read they said to run the corn job manually, but the instructions are for windows only. My Osticket is installed in cpanel
Thanks
You don't HAVE to run it manually, just if you want it to run immediately. You can review the Cron Job documentation here:
If you have any further questions in regards to the Cron Job please contact your hosting provider.
Cheers.
a month later
- Edited
Glad to hear that you were able to add a column to your project. I think I might be able to help you with the issue of the Phone column not being populated with phone numbers. Have you tried generate phone numbers for the column? Sometimes, we forget to add data to a new column and it's left empty. I use a phone number generator for work all the time and it works like a charm. Give it a try and see if it solves your problem.
Link removed and made it human readable.
It's a phone number which is not unique... so you could use 1234567890 or 1112223333. etc