Problem with creating new ticket

mira-c

Hello,
I have problem with strange behavior while creating new ticket.

I have applied this patch: https://github.com/osTicket/osTicket/pull/6379

The system is set up so that only registered users can submit requests (it's an internal helpdesk). After login I choose the Help Topic, fill the form and click on Create Ticket.

I don't know why, but it takes me back to login page.

When I want to see the created ticket I need to refresh the page (by pressing F5). This is confusing and not user friendy.

Can you please help me solve this problem?
Best regards,
Miroslav Cejka

KevinTheJedi

mira-c

This is a duplicate. This has been mentioned in other threads already. Something we are looking into.

Cheers.

mira-c

Thanks for your reply Kevin. Sorry for creating a duplicate question.