Hi, as written above, we have already installed patch 6379:

The problem seems to be the following:
10 seconds after the user's login, the session (managed with cookie) is renewed and the next request, made by the user, leads to the login page (it isn't correct).
Is there a workaround we can use? For example, set the time bomb to 1 second, so the user is immediately redirected to the login page and not when he finishes writing the ticket.
I hope you understand. Can you replicate the case?
Thank you