Hey All! So I am curious to see if anyone else has had this issue… I am configuring the Oauth2 plugin to communicate with Azure. I have majority of it working, I have upgraded to OSTA 1.17.2 and I am running PHP 8.1 along with Debian 11 and Apache 2. I have recently made my site secure as well via Let’s Encrypt. I am at the final step on the email config screen to have it complete, and I can’t figure out the correct path/URI configuration to have it work. It keeps giving me an error. I have researched to see what I can find for the config of this particular format and no luck, I am hoping for some assistance or guidance as to where I might need to look to get this done… Thank you again for all your assistance.
Oauth2 API endpoint configuration
What is the error you are getting?
Have you followed our step-by-step documentation?
Cheers.
- Edited
So it is not necessarily an error, it is a configuration issue with the endpoint URI, keeps saying it is not correct. I have followed the instructions to have everything else work, just can't seem to get the endpoint URI configured correctly.
This is what I currently have and it is not correct... https://support.mydomain.com/api/auth/oauth2
This is the newest error I am encountering, I have researched this error and can't seem to get a clear answer as to how to resolve this issue. This I believe is the last piece of the puzzle that is holding me up from deploying my new OSTicket platform.
Thank you for all the help
For that error you'll need to reach out to MS for further assistance. This has nothing to do with our software.
As for the URL, use the default that we generate in the OAuth2 popup and you must add that full URL to your App Registration in Azure Portal.
Cheers.
@KevinTheJedi So I got everything working, now I am just trying to get my Azure button to reappear and I am not sure what I am missing. Trying to get this working to be able to deploy by end of day today or tomorrow... I appreciate all the help and the help you have posted for others has really assisted in making my plugin work.
In order to show the button the instance and plugin have to be enabled and configured for Agent, Users, or Both.
Cheers.