Hi guys,
We have a field in "Ticket details" forms, created in a previous version of osTicket (1.14.x). And we could create this field without key:value (at least, the code let us do that).
In version 1.15, we don't have the possibility to do that anymore.
We would like to change this field without losing our ticket history. And add the keys:values as much as possible to avoid this kind of problem in the future.
How can we do this?
Do we have to make changes via the database?
Thanks a lot !
Regards,