Hello friends, I have the osticket version 1.17, I have installed the oauth plugin and I have configured everything as the guide says, the problem I currently have is that I can't get the tickets to enter via email, only doing them from the osticket itself, Could you please tell me what is causing this problem.
![](https://forum.osticket.com/assets/files/2022-11-25/1669345122-637229-image.png)
Thank you