I'm trying to move osticket from a server (ubuntu,osticket 1.15.6, mysql8.0) to a new one (ubuntu22.04,osticket 1.17.2, mysql8.0) but i keep having troubles with the db export/import. When i export the db from the old server i get .sql files with different sizes depending on the way i use to export it, and then when i do the import the ticket bodies are empty, as well as the operators and team menus, like something is missing from the original db, in fact the db size on the new osticket information page is not matching the original one.
I did the backup/export from command line, with phpmyadmin and with webmin following the instruction from osticket site and from messages here in the forum, but i can't still import the backup correctly.
Any suggestions here?
Thanks and have a nice time!