Dear OSTicket community and support team,
we are using OSTicket on a Microsoft IIS, version 1.17 with PHP 8.1.0, LDAP and OAuth2 plugin.
We are experiencing the following issues.
After upgrading from 1.15.1 to 1.17, LDAP authentication stopped working.
When creating a new user account, I could only select local authentication and an empty option - I think it is the LDAP option, but it is not shown.
Normally when I create a new user account with AD username, it is recognized and the name and mail address fields are automatically filled in.
This option does not work. I found out that the DNS resolves the AD connection to another subnet, but the AD server is also in the same subnet.
As I said, the plugin worked with 1.15, but now the name resolution does not work.
The plugin in version 0.6.2 is enabled, and also set up correctly.
Unfortunately I don't know how to get the error out again, but maybe someone here has had the same problem.
