pcjkollmorgen Hi, i have updated all the backend entries for my users but still have the problem of not loading values after clicking on a user (remote) search.
Can i completly remove my ldap plugin (i have the latest one) an reupload the latest one?
I also have problems when logging in with Google Chorme and Edge. Could also be the plugin
stiman
You will just simply overwrite the old PHAR with the new one. Have you tried re-entering the password, etc. in the LDAP plugin configuration?
Cheers.
Did you update the backend values for your staff too ?
They are in the ost_staff table, whilst users are in ost_user_account.
Certainly worth re-entering the LDAP search password in the LDAP plugin configuration as Kevin has mentioned also.
So when i try to enter a new ad-user in my users of osTicket, i get a 404 Not found error. But osTicket does already suggest the new name with '(remote)' in a dropdown.
You will need the following patches:
I did have the same issue with autofill and lookup until I downgraded to PHP 8.0.x instead of PHP 8.1.x. Authentication did work with PHP 8.1 but not autofill. Made sure I was on the latest LDAP plugin.
I have not yet tried the above patch on a PHP8.1 install. Still working through other issues and its working again for me for now on 8.0
I have the same issue. The lookup works fine, but the autofill don't work when i want to add a new user from the remote Active Directory.
@mugeju did you install the patches @KevinTheJedi mentioned two (2) posts above yours?
ntozier Yes, i did it, but still the same problem, dont autofill the users fields when click on the user find as remote user from active directory.
mugeju
So you unpacked the ldap plugin and applied the changes?
Yes, i unpacked the plugin, restart the server, applied the changes, ans still not working. The plugin is valid , i can login as user and as staff, but still failing the autofill when adding new users.
Okay, but did you update the database to reflect the unpacked plugin?
