Localhost is currently unable to handle this request.

santoshchitoju

We are trying to install OsTicket v 1.17.1 on a new Ubuntu machine but post installation and filling up all the details and credentials on the setup page, we are getting the below error.

Error: 192.168.10.221 is currently unable to handle this request.

My php version is 8.0.25 and Os version is Ubuntu 20.04.2
Please look into this and assist us.

Thanks in advance

KevinTheJedi

santoshchitoju

You will need to check your logs (general server logs, webserver error logs, PHP error logs, MySQL/MariaDB error logs, osTicket System Logs, Browser Console logs, etc.) for any related errors.

Cheers.

KevinTheJedi

santoshchitoju

See if this thread helps:

https://forum.osticket.com/d/102017-installation-error-session-data-not-found-in-classauth-classsignal

Cheers.

santoshchitoju

Hi Kevin,

Thanks for the prompt response. Referrring to the Above post fixed the issue.

Thank you...this thread can be closed.