Yes - i've tested in incognito/private windows in both edge and chrome with same results.
bugeater87
What do the Agent's/User's backend look like in the database? Users backend should be on user_account table and Agent's should be on staff table.
Cheers.
For users, it is ldap.client.
for staff, it is set blank (not null). In the admin console it is set to any.
I can login via ldap to the agent portal. But OATH goes back to home screen and does not login.
Okay the users with the ldap.client backend will need to be updated. See here:
For OAuth2 issues, others have had to do something with their web.config to get it working I can’t remember what exactly. You can search other threads on this.
I was able to get LDAP to work by downgrading PHP to 8.0 from 8.1.
OAUTH still doesn't work. Just returns to main screen after going through login from AzureAD. I've tried different options for User Identifier on the OAUTH config page. Username and Userprincipalname do not work. Not sure if this is a problem causing the mismatch or not, but thought it might be worth checking.
thanks
You can check your IIS logs to see if the URL is being blocked, check your web.config to make sure the URL Rewriting is configured properly, etc.
I'm using Apache on Windows not IIS Apache/2.4.53 (Win64) OpenSSL/1.1.1o PHP/8.0.25
My reply still stands but instead check Apache error logs.
Loglevel is set to error in httpd.conf. Nothing shows in the error log. Below is from the access log.
Here is the field mapping settings on the OATH setup
Upgrade to v1.17.1, install the latest OAuth2 plugin, and retest.
Upgraded to v1.17.1, re-installed OAuth2 and still get the same results.
At this point we are live and using LDAP so we are OK for now. I'll check back in a couple months to see about the next updated to see if there is any resolution to move to OAuth2.
v1.17.2. was released last week along with a new build of the plugin. You can try with those and see. I'm unable to replicate the issue so I'm unsure what's going on in your case. I'm able to authenticate as users and agents to MS using OAuth2.
bugeater87 Hello, Glad you have it working. How are you authenticating to fetch messages? My understanding was that OAuth was required to do so. Thank you
