Ticket Duplication

FahiemNz · Oct 22, 2022

Hi there

I want to know, is there a proper way to duplicate a ticket 5-6 times with the same priority, SLA, content, and title?
Basically, a ticket should be duplicated n number of times with the SAME content.

Thanks

KevinTheJedi · Oct 22, 2022

FahiemNz

There is no way to duplicate tickets but you can create a ticket from any thread entry. See here:

https://docs.osticket.com/en/latest/Features/Create%20Ticket%20or%20Task%20from%20Thread%20Entry.html

Cheers.