GMail issuse - not RFC 5322 compliant,

david_price

Hi
When sending a mail to from the email diagnostics form I received the following rejection email from gmail, any ideas?

<myemail@gmail.com>: host gmail-smtp-in.l.google.com[209.85.201.27]
    said: 550-5.7.1 [46.32.253.120] This message is not RFC 5322 compliant, the
    issue is: 550-5.7.1 duplicate headers. To reduce the amount of spam sent to
    Gmail, this 550-5.7.1 message has been blocked. Please review 550 5.7.1
    RFC 5322 specifications for more information.
    q5-20020a05621419e500b004b17be19184si8440476qvc.77 - gsmtp (in reply to end
    of DATA command)

Thanks
David

KevinTheJedi

david_price

This has already been addressed. For now, you will need to upgrade to the tip of 1.17.x as described here:

https://github.com/osTicket/osTicket/issues/6295#issuecomment-1272563459

These updates will be included in the next release.

Cheers.