The requested URL /api/auth/oauth2 was not found on this server.: Page 3

The requested URL /api/auth/oauth2 was not found on this server.

KevinTheJedi

Rookye23

I would need to see your app registration. Also do you have the cURL root certificate installed/enabled for PHP?

Cheers.

Rookye23

Hello KevinTheJedi curl I have it installed and enabled

it's my php.ini

in the directory I have the certificate

ntozier

Rookye23 When I login through 365 I appear to be logged in, but I am redirected back to the home page and do not enter the agent panel.

Are you clicking on the log in as an agent to start the login process?

Rookye23

Hello ntozier I log in via 365

the agent user I have configured the method 635

in the database the agent backend is as follows

ntozier

I meant you should check the url and see if you were in the correct space for an Agent to sign in.
Agent area url ends with /scp/login.php
User area url ends with /login.php

I also noticed from your Apache configs (both p82 and p6971) you have:
DocumentRoot /var/www/html/osticket/upload/

and both have:
<Directory /var/www/html/osticket>
Options FollowSymlinks
AllowOverride All
Require all granted
</Directory>

/upload/ does not seem to be included for "AllowOverride All"

Rookye23

Hello ntozier

Ok I understand, for the login with an agent I am in the correct path /scp/login.php

I have modified the configuration of the vhost files to include upload as in DocumentRoot

But it still doesn't work, when I login with 365 it redirects me to the url https://soporte.ticket.com:6971/

<IfModule mod_ssl.c>
        <VirtualHost *:6971>
                ServerName soporte.ticket.com:6971
                ServerAdmin rambo@ticket.com

                DocumentRoot /var/www/html/osticket/upload/

                ErrorLog ${APACHE_LOG_DIR}/error.log
                CustomLog ${APACHE_LOG_DIR}/access.log combined

                SSLEngine on
                SSLCertificateFile /etc/ssl/private/soporte.ticket.com.crt
                SSLCertificateKeyFile /etc/ssl/private/soporte.ticket.com.key

                <FilesMatch "\.(cgi|shtml|phtml|php)$">
                                SSLOptions +StdEnvVars
                </FilesMatch>
                <Directory /usr/lib/cgi-bin>
                                SSLOptions +StdEnvVars
                </Directory>
                <Directory /var/www/html/osticket/upload>
                        Options FollowSymlinks
                        AllowOverride All
                        Require all granted
                </Directory>
        </VirtualHost>
</IfModule>

<VirtualHost *:82>
        ServerName soporte.ticket.com:6971
        ServerAdmin rambo@ticket.com

        DocumentRoot /var/www/html/osticket/upload
        RewriteEngine On

        ErrorLog ${APACHE_LOG_DIR}/osticket.log
        CustomLog ${APACHE_LOG_DIR}/osticket_access.log combined

        <Directory /var/www/html/osticket/upload>
                Options FollowSymlinks
                AllowOverride All
                Require all granted
        </Directory>

</VirtualHost>

KevinTheJedi

Rookye23

I noticed in your plugin config you have the default "common" endpoints. Are you sure you chose the right endpoints? Go to the app registration, click Overview tab, click Endpoints button, see what the top two endpoints are (should be the only two OAuth2 endpoints), and compare to see if they match your endpoints in the plugin config.

Cheers.

Rookye23

KevinTheJedi The endpoints are correct and if I am logging in with 365, the problem is that after logging in I am redirected to the login page https://soporte.ticket.com:6971/.

it does not redirect me to the route https://soporte.ticket.com:6971/scp/index.php?dir=1&sort=10

KevinTheJedi

Rookye23

When you are redirected to the client portal that means something isn’t right. I’m not sure what’s going on in your case without more debug info.

Cheers.

nadeem9810

KevinTheJedi

Please provide me script to enable url rewriting for Rocky Linux 9, I am also facing same issue.

KevinTheJedi

nadeem9810

You need to look at guides online as this is outside the scope of the software.

Cheers.

nadeem9810

KevinTheJedi

Thanks for your reply. I have solve this issue. Now After authenticating Microsoft email with osTicket, tickets are not being fetched from the mailbox.
please suggest what i have do next.

KevinTheJedi

nadeem9810

You need to start your own thread as your issue may be unrelated. Sounds like you don’t have a cron job, or don’t have mail fetching enabled at the email level or at the system level, or an OAuth2 token was successfully received, or something is misconfigured.

Cheers.

« Previous Page