i was simply connected to operator portal and doing nothing when suddenly this came up:
[INSERT INTO ost_session
SET session_id
= 'mecikh5plfkal7kbhes8lmd89c', session_data
= 'csrf|a:2:{s:5:\"token\";s:40:\"7f36db9cd702948de7cf33f91ac7d8c355424a19\";s:4:\"time\";i:1663601102;}_auth|a:1:{s:5:\"staff\";N;}', session_expire
= (NOW() + INTERVAL 86400 SECOND), user_ip
= 'X.X.X.X', user_agent
= 'Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.114 Safari/537.36 Edg/103.0.1264.51'] Duplicate entry 'mecikh5plfkal7kbhes8lmd89c' for key 'PRIMARY'<br /> <br /> ---- Backtrace ----<br /> #0 (root)/include/mysqli.php(201): osTicket->logDBError()<br /> #1 (root)/include/class.orm.php(3468): db_query()<br /> #2 (root)/include/class.orm.php(658): MySqlExecutor->execute()<br /> #3 (root)/include/class.ostsession.php(234): VerySimpleModel->save()<br /> #4 (root)/include/class.ostsession.php(159): DbSessionBackend->update()<br /> #5 [internal function]: SessionBackend->write()<br /> #6 [internal function]: session_write_close()<br /> #7 {main}
any suggestions?