Creating a column

cgumbo

Hi Support

I want to add a column to the display we see where all tickets are assigned but l am facing a challenge. l need a new column for Organization which will indicate which ticket belongs to which organization.
Below shows an image where l would want to add the new column.

Kindly assist

Regards
Chido

KevinTheJedi

cgumbo

https://docs.osticket.com/en/latest/Features/Custom%20Columns%20&%20Custom%20Queues%20(Admin).html#how-do-i-add-more-columns-to-a-queue

cgumbo

KevinTheJedi Thank you very much.

ntozier

I don't know if you can add Organization, but if you can then you would
Go to:
Admin panel -> Settings -> Tickets
Click on the Queues tab.
Click the Queue that you want to edit (likely Open).
Click on the Columns tab.
Select -- Add New --

In the pop up look at the fields available in the Primary Data Source.

cgumbo

ntozier Thank you very much.

ntozier

Did it work?