I have new employee. I create account for him - as agent with roles to view tickets, and post internal notes.

I wanted to give him only ability to leave internal notes.
But when he leave notes then specific tickets getting opend as he have only possibility to set "Open status".

I had to go to roles definintion and add him ability to close Tickets.

My issue is how to give him restricted acces to leave notes without changing status of the ticket?

The only way tha tI can think of doing this would be for you to edit the core files.
Fine where is displays the Ticket Status Drop down

If you can find that you should be able to wrap it in some code that checks for the any permission you want and only displays it to people that have the open AND close permissions or something similar.

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